Good News
The last couple weeks, my Shaw Internet connection has been rather poor. The modem has been losing synchronisation and latency has been disgusting. I phoned Shaw to complain tonight but I didn’t even get a chance to complain. The technician ran some tests over the phone, and identified a problem with the cable modem. All I have to do is bring it into a Shaw retail store and they will exchange it, for free, for a new one.
(Now let’s just hope this corrects the problem…)
